Privacy Policy
Effective Date: 26th November 2020
Raise My House (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information when you visit our website, www.raisemyhouse.com.au (the “Website”).
1. Information We Collect
We may collect the following types of information from you:
- Personal Information:
- Name
- Email address
- Phone number
- Address (if provided)
- Any other information you voluntarily provide through forms or communications with us
- Non-Personal Information:
- Browser type and version
- Device type
- IP address
- Pages visited on our Website
- Referring website or source
2. How We Use Your Information
The information we collect is used to:
- Provide and improve our services
- Respond to your inquiries and requests
- Process payments or transactions (if applicable)
- Send updates, promotions, or newsletters (only with your consent)
- Analyze Website performance and improve user experience
- Comply with legal requirements
3. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that allow us to:
- Recognise your preferences
- Analyze Website traffic
- Provide personalised content and advertisements
You can manage your cookie preferences in your browser settings.
4. Sharing Your Information
We will not sell, trade, or rent your personal information to third parties. However, we may share your information:
- With trusted service providers who assist in operating our Website or delivering services to you
- To comply with legal obligations or protect our rights
- If the business undergoes a merger, acquisition, or sale
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
5. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies independently.
6. Data Security
We take reasonable steps to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Your Rights
You have the right to:
- Access, correct, or update your personal information
- Withdraw consent for marketing communications
- Request the deletion of your personal information, subject to legal or contractual obligations
To exercise these rights, please contact us at info@raisemyhouse.com.au
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Raise My House
Email: info@raisemyhouse.com.au
Phone: +61 3607 3132
Address: 16 Grove St, Albion 4010, QLD
This policy is designed to comply with Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) and Spam Act of 2003